Privacy Policy

Who we are

Doon Care Ltd, 9 Waterside Street, Dalmellington, Ayr KA6 7SW Our website address is:

What personal data we collect and why we collect it


If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.


This website uses tracking software to monitor its visitors to better understand how they use it. The software will save a cookie to your computers hard drive in order to track and monitor your engagement and usage of the website, but will not store, save or collect personal information.

Contact & Communication With us

Users contacting this us through this website do so at their own discretion and provide any such personal details requested at their own risk. Your personal information is kept private and stored securely until a time it is no longer required or has no use.

Where we have clearly stated and made you aware of the fact, and where you have given your express permission, we may use your details to send you products/services information through a mailing list system. This is done in accordance with the regulations named in ‘The policy’ above.

Data Subject Rights

There are six Data Subject Rights that currently apply to Doon Care Ltd:

Right of Access: Clients will have the right to obtain confirmation from Doon Care Ltd as to whether or not personal data concerning them is being processed, including: purpose of processing, categories of data, disclosure of data to third parties and data retention.  No data held by Doon Care Ltd will be transferred out of the EU.  Subject requests may contain redacted (non-relevant text or images blackened out) content.

Right to Rectification: Clients will have the right to have inaccurate data rectified without undue delay.

Right to Erasure: Clients will have the right to have all personal data erased without undue delay if the data is considered to be no longer necessary, consent has been withdrawn, processing has been objected to or processing is deemed unlawful.

Right to Object: Clients will have the right to object on grounds relating to their particular situation and data will not be processed unless Doon Care Ltd can demonstrate compelling legitimate grounds for further processing.  Customers can object at any time to the processing of personal data in relation to direct marketing and can request marketing preferences amended at any time by emailing:

Right to Restriction: Clients  will have the right to restrict processing of personal data if the data is deemed to be inaccurate, processing is deemed to be unlawful or data is no longer required by Doon Care Ltd in regard to any legal claims.

Right to Data Portability: Clients will have the right to receive any personal data concerning them in a structured format suitable for onward transmission to another organisation.

All actions in relation to the above Data Subject Rights will be processed within one month of receipt unless the request is more complex and requires additional time to expedite. All requests can be made by email to